How To Provide Death Notification

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	Know nature, time and place of incident and full identity of victim(s)
	Determine whether or not survivor(s) have medical condition
	Always have access to cell phone
	Be prepared to provide emergency care to survivor(s)
	Never make notification alone

	Introduce yourself
	Gain access to home
	Determine family spokesperson
	Determine who you are talking to
	Do not make notification in presence of young children
	Have a friend or close relative join survivor if available
	Sit down, move close, establish eye contact, lower, warm voice
	General – “Your --- has been involved in a serious accident.”
	Details – “His car was struck by a large truck.”
	Notify – “Richard died as a result of his injuries.”

	Ask if there is someone you can call to location
	Spend as much time as is needed
	Encourage family to be together and offer support
	Do not allow survivor to drive
	Never leave survivor alone